Hi,

Does this still happen?
I tried saving a test plan in your account and it seemed to work fine.

kind regards,

Nico

i also have same problem..:(

any suggestion to fix the problem…?

Hi,

We’re on it. seems to be a bug.

thanks for reporting

Nico

Same thing here

works fine in I.E., not in Firefox (3.5.5)

I have tried in Internet Explorer 8.0, it also has same problem..:(

Hi,
I’ve been having the same problem for a few weeks. I can’t save in FF, IE8 and Opera.
Could you please get this fixed.
I don’t want to update my drawings without being able to save the changes.

any update for this bug?
I have tried at my side, still have same problem..:(

Can’t save her too! (for weeks…)

could you please report,whether this bug has been fixed?? without save option the floorplanner is useless :(

I cant save here too, tried everything that has been suggested. :-(

@ Caroline: you’re plan should be fixed now; sorry it took so long.
kind regards,

Nico

@ faraon: I had no problem saving a design in your account. are you still having this problem?

Nico

@ gally: yours should be ok now too… let me know if you have any problems

Nico

@ Vincent: your plan should also be savable now.

Nico

save works fine now in Firefox 3.5.5. thanx

I can’t save here too…for more than 1 year and I haven’t been able to save any project. It appears the message “undefined” when I click to save it.

Hi Leolevay,

Because there was no design made yet, I removed your project that gave the saving error. You can create a new one now by clicking on the “start a new project” button in your dashboard. Only projects created in a certain period in 2008 have this saving bug, we ony found out about it recently; We’re sorry you haven’t been able to save for so long. Have you posted this error before, because then we probably have missed it?

kind regards,

Nico

Same thing here

@latrekc: Should work now

I also cannot save. I am logged in and when hit the disc (save) icon I am asked to sign up. So I do again as well as adding my login details and I get the same error… I am on a mac, Firefox. I only joined up today.

Also, when I save as a PDF I only get the scale chart. The rest is blank.

Help please.

Hi Ronihind,

I just checked out your account and saving in your account worked OK here today, also on a mac in Firefox 3.0.15
Is it still not working today?
Also, how did you save as a PDF? This is not possible yet, so probably you chose of of the functions in the browser?

kind regards,

Nico

Hi.

Sorry, but it seems to be a hot topic….
I’m having the same problem…

I,
I checked your plan but it doesn’t seem to have any saving problems anymore. It wasn’t created in 2008 either, so I guess it was probably due to a temporary server downtime…
If you still can’t save, please let us know

thnx

Nico

i dont even have a save icon